Privacy Policy

Introduction
This Privacy Policy explains how Upton's Vape Store collects, uses, and protects customer information in accordance with UK GDPR and the Data Protection Act.

Information Collected
Upton's Vape Store collects information provided during account registration, checkout, or when communicating with customer support. This may include your name, address, contact details, payment information, and order history. Upton's Vape Store does not store full payment card details.

How Information Is Used
Customer data is used to process orders, deliver products, provide customer support, improve the website, and comply with legal obligations. Upton's Vape Store may also send essential service emails such as order and shipping confirmations.

Cookies
The Upton's Vape Store website uses cookies to enable essential site functions, enhance user experience, and analyse site performance. Customers may disable cookies through their browser settings, although some features may not work correctly if cookies are turned off.

Sharing of Information
Information is only shared with trusted third-party service providers—such as payment processors and delivery couriers—when necessary to fulfil an order. Upton's Vape Store does not sell customer data to any third parties.

Data Security
Upton's Vape Store uses industry-standard security practices to safeguard all stored data.

Your Rights
Customers may request access to, correction of, or deletion of their personal data where legally permitted. All requests can be made through our Customer Support team.